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Customer Feedback

don pearce

United Kingdom

This year was the first time we've used this company. We had a lot of airport transfers planned and all trips completed with no hic ups whatever the pick up or drop off times. Very friendly staff and always on time. Thank you! 

Kevin Gould

United Kingdom

Great service from Pedro, always punctual & the price of the journey from Faro to Luz is good value.
We use him every time we have visitors arriving at or returning to Faro airport. 

Eva and John

United States

Superb service every time. We live in Lagos, we are so lucky! and we welcome lots of visitors to Lagos. GentleBee always collects our friends and families. They are so courteous and helpful. And always on time both for arrival’s and departures. Thank you Pedro and co. Eva and John, Aquarium. 

Mrs Maureen Leese

Portugal, Madeira and Azores

We reserved a transfer from Faro to Lagos well in advance, but while in the U.K. we were ‘pinged’ by Track and Trace and had to isolate for 10 days. This meant that we had to rebook the flight to Faro but we did not remember to rebook GentleBee until after the booking date! We apologised and rebooked. GentleBee happily rebooked and surprisingly made no charge for the booking that we failed to keep. The transfers each way were excellent. 

Mrs Maureen Leese

Portugal, Madeira and Azores

We reserved a transfer from Faro to Lagos well in advance, but while in the U.K. we were ‘pinged’ by Track and Trace and had to isolate for 10 days. This meant that we had to rebook the flight to Faro but we did not remember to rebook GentleBee until after the booking date! We apologised and rebooked. GentleBee happily rebooked and surprisingly made no charge for the booking that we failed to keep. The transfers each way were excellent. 

Mrs Maureen Leese

Portugal, Madeira and Azores

We reserved a transfer from Faro to Lagos well in advance, but while in the U.K. we were ‘pinged’ by Track and Trace and had to isolate for 10 days. This meant that we had to rebook the flight to Faro but we did not remember to rebook GentleBee until after the booking date! We apologised and rebooked. GentleBee happily rebooked and surprisingly made no charge for the booking that we failed to keep. The transfers each way were excellent. 

William O' Connor

Ireland

My party and I have just returned from a trip to the Algarve. We regularly travel there for golf. We use Gentle Bee a lot. Firstly we were very saddened to hear of the passing of your driver George. He was our driver on many occasions and our party have only good things to say about him, he was always so polite and easy to deal with. Our driver this year, Alex, has surpassed any driver we ever experienced on a golf trip. He was outstanding. His timekeeping was excellent, actually he was always early and we noticed early on that we had a good one. On one occasion when we had to doubleback on our way to golf as I had forgotten something, it was no problem whatsoever for Alex even though he would no doubt have another timeframe to worry about. To conclude, we have always found Gentle Bee very reliable and will continue to avail of your service, but the professionalism of Alex together with his courteous manner makes him stand out among his peers. We would like your company to know that every member of our party found Alex to be simply outstanding. We thanked him for his service to us, we would like Gentle Bee to also pass on our gratitude. 

Nitesh Tank

United Kingdom

I have to say this is a 5 star transfer service. Fantastic service. pick up were always on time. they made all the adjustments required for my little boy. Simply Perfect 

June Charles

United Kingdom

Hello Pedro,
Can I thank you and your Drivers John, and Peter. Great service, punctual, as always. We will be back in September.
June Charles. 

David Hobson

Afghanistan

Very good service, cheerful competent driver. will definitely use again and recommend to family and friends
Thanks 

David Hobson

Afghanistan

Very good service, cheerful competent driver. will definitely use again and recommend to family and friends
Thanks 

David Hobson

Afghanistan

Very good service, cheerful competent driver. will definitely use again and recommend to family and friends
Thanks 

Jan Rawle

Ukraine

We had our passports etc stolen on arrival at Faro and your wonderful taxi driver waited patiently as the police filed a report. Thank you for your kindness. 

June Charles

United Kingdom

We used Gentle Bee Taxis for the first time this October, FANTASTIC SERVICE, from Paul and Valter.
Paul was waiting for us at the airport, and Valter collected us from the hotel on time. In modern clean cars, safe drivers and very courteous. Looking forward to booking you again in May next year. Thanks for a great service. Best wishes June Charles.  

Kay O'Brien

Ireland

Delighted with the service we received driver waiting for us when we arrived at Faro airport and arrived in plenty of time for our return journey 

Yvonne Symons

Ukraine

Have used this service several times to travel between Faro and Portugal,- a very dependable service with friendly, helpful staff, excellent safe drivers and comfortable up to date vehicles. I have tried other transfer services and none have matched the complete service provided by Gentle Bee. My family and I will not use any other service  

Lynette

Australia

Thank you Pedro for a very pleasant trip from Praia Da Luz to Lisbon Airport on 25/9/15.
Luis was a very courteous and competent driver. He was happy to chat and answer
our questions. The van was very comfortable and airconditioned. The amount we were
quoted was the amount we paid, no extras. Unlike the trip we had on arrival with another
company in a van with no airconditioning & even though we had a flat rate quote "with no
extras" we were charged for the Tolls & even taken on the old road for some distance.
Thanks again Luis for great service. 

Rami Hababa

Netherlands

Zeer tevreden met Gentle Bee transfers. Makkelijk te boeken en prijs is goed! Transfers was optijd en chauffeur was zeer vriendelijk. zeker een aanrader voor transfers in Algarve gebied. 

Bronwyn

Afghanistan

2nd time to use Gentlebee. Efficient, friendly and reliable. Highly recommend for a smooth start and finish to your holiday. 

P Bird

United Kingdom

We used Gentle Bee transfers from Faro to Lagos a number of times in July and August. We were staying in Portugal for a month and we were visited by family throughout our holiday and everyone was collected and returned to the airport on time. All the vehicles are new and clean and the drivers pleasant and helpful. I'd recommend them to anyone.  

Annie

France

Very good service At Time At the airport I.ll use your compagny again. 

Hans Jung

Germany

Your Transfer from Faro to Quinta da Ria Robinson and Return was exact on time and very convinient. I will book your sevice again, next time i come to Portugal.
Kind Regards
Hans Jung 

Geoff Brown

United Kingdom

Absolutely excellent service ! The pick-up, with lots of bags, golf clubs etc. was in a designated place as we were staying on the Marina with no vehicle access, the vehicle was waiting at the exact time in the exact spot. The driver was courteous and friendly and the journey was comfortable and quick.
Algarve Transfers were recommended by friends and we have no hesitation using them again or recommending them.
 

Tracy Teesdale

United Kingdom

Fantastic service, Pedro is so helpful & accommodating, punctual & friendly best Taxis in Lagos/Algarve.
Thank you Pedro for another hassle free transfer.  

Familie Schulz

Germany

Sehr geehrtes Team, vergangenes Wochenende haben wir für vier Jugendliche einen Flughafentransfer von Porches nach Faro benötigt. Wir haben uns wirklich den Kopf zerbrochen, wie wir das so anstellen, das die Kinder auch ihren Flug rechtzeitig bekommen. Nach langem Überlegen haben wir dann gentle bee gebeten den Auftrag zu übernehmen. Es war super! Der Fahrer war mehr als pünktlich und hat sich eine Stunde vorher sogar nochmal per Handy gemeldet. Der Fahrer war professionell und freundlich und der Pkw neu und sicher. Wir waren super glücklich das alles so gut geklappt hat. Herzlichen Dank. Das nächste mal müssen wir nicht lange überlegen, wir werden uns gleich wieder an Sie wenden. Gruß Fam. Schulz 

Julie Perkins

Switzerland

"Many thanks for the five star service , i will recommend your company to all my friends" 

Sophie Arnold

Just wanted to say thank you for providing a reliable transport service for our recent holiday , the driver's we're prompt and very helpful.
 

Paul Murray

Very good service, new vehicles , good driver , so i will used again this company 

Samantha Collins

"Excelent service , our plain was delayed , but when we landed the Driver was waiting and was very friendly with all our family " 

TOP SALES / DESTINATIONS / Venues / transfers

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FARO ALGARVE AIRPORT TRANSFERS

CUSTOMER FEEDBACK

Hello Pedro, Can I thank you and your Drivers John, and Peter. Great service, punctual, as always. We will be back in September. June Charles.

June Charles

UK

Superb service every time. We live in Lagos, we are so lucky! and we welcome lots of visitors to Lagos. GentleBee always collects our friends and families. They are so courteous

Eva and John

US

"Excelent service , our plain was delayed , but when we landed the Driver was waiting and was very friendly with all our family "

Samantha Collins

Manchester

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